Frequently Asked Questions
Find answers to common questions about our products, services, and support.
FAQs
In Queensland, Fire Warden training is generally linked to evacuation coordination instructions under the Building Fire Safety Regulation 2008. These instructions must be provided to the people responsible for carrying out the building’s evacuation coordination procedures at intervals of not more than 1 year.
Training should also be refreshed when there are relevant changes to the building, evacuation procedures, staff responsibilities, or emergency arrangements.
FireReady Australia can deliver onsite, virtual, or online Fire Warden training to help businesses meet their emergency planning and record-keeping obligations. (Queensland Legislation)
Under the Building Fire Safety Regulation 2008:
General Evacuation Instructions must be provided to workers at intervals of not more than 1 year.
First Response Evacuation Instructions, which generally cover the use of manually operated fire alarms and first response firefighting equipment, must be provided at intervals of not more than 2 years.
New workers must also receive General Evacuation Instructions within 2 days of starting work, and First Response Evacuation Instructions within 1 month of starting work. (Queensland Legislation)
FireReady Australia can assist with both requirements through our General Evacuation and First Response Firefighting training, delivered either onsite, online, or as part of a broader fire safety compliance program.
Most Queensland workplaces and building occupiers require documented fire and evacuation arrangements. Under the Building Fire Safety Regulation 2008, occupiers are required to maintain a fire and evacuation (emergency management) plan for their building and make it available for inspection during normal business hours.
The plan should reflect the building, the people who occupy it, the evacuation procedures, fire safety reference points, and the arrangements for providing instruction and conducting evacuation practice.
FireReady Australia develops practical Emergency Management Plans and Fire and Evacuation Plans tailored to your site, operations, risks, and compliance obligations. (Queensland Legislation)
FireReady Australia can deliver training in several formats depending on your site, workforce, and compliance needs.
Training options include:
- Face-to-face onsite training
- Online training through FireReady’s learning platform
- Virtual training sessions
- Combined Fire Warden and General Evacuation / First Response Firefighting training
- Practical extinguisher training using our live fire gas training system, where suitable
- Site-specific training tailored to your emergency procedures, evacuation diagrams, alarm systems, and warden structure
We also provide supporting documentation such as attendance records, training records, certificates of completion, and evacuation exercise reports where applicable. You’ll have access to our cloud-based Client Portal 24/7, ensuring that you have all required records readily available for any fire service inspection.
Yes, in many Queensland buildings evacuation signs and diagrams are required. The Building Fire Safety Regulation 2008 requires occupiers to display evacuation signs and evacuation diagrams, unless the total floor area of the building is less than 300 m².
Evacuation diagrams must be located appropriately on evacuation routes, displayed in a conspicuous position, correctly oriented to the direction of travel, and securely attached. (Queensland Legislation)
FireReady Australia can prepare, review, and update evacuation diagrams to reflect your building layout, exits, assembly areas, firefighting equipment, alarm points, and other relevant fire safety reference points.
In Queensland, evacuation exercises must be conducted at intervals of not more than 1 year.
For most buildings, the evacuation must be carried out by an appropriate number of people and in a way that effectively tests the building’s fire and evacuation plan. Records must also be kept, including the date of the evacuation and the times the evacuation started and ended. (Queensland Legislation)
FireReady Australia can facilitate evacuation exercises, observe internally run drills, conduct debriefs, and prepare written evacuation exercise reports for compliance and continuous improvement purposes.
A Fire Safety Advisor is required for a high occupancy building in Queensland.
The Queensland Fire Department describes a high occupancy building as including certain building classes where 30 or more workers are normally employed, Class 2 or Class 3 buildings over 25 metres in height, or certain licensed premises identified by the Commissioner as being at risk of overcrowding. (Queensland Fire Department)
Under the Building Fire Safety Regulation 2008, the occupier of a high occupancy building must appoint a Fire Safety Advisor who holds a current building fire safety qualification. (Queensland Legislation)
FireReady Australia can help determine whether your building is likely to require a Fire Safety Advisor and provide ongoing support where required.
Yes. FireReady Australia can act as an external Fire Safety Advisor for eligible Queensland buildings.
Our external Fire Safety Advisor service can include:
- Annual review of your Fire and Evacuation/Emergency Management Plan
- Emergency Planning Committee support
- Fire Warden and emergency control organisation advice
- Evacuation exercise facilitation or review
- Fire safety compliance audits
- Review of evacuation diagrams and emergency procedures
- Assistance with training records and compliance documentation
This provides businesses with a practical way to meet their obligations without needing to appoint and maintain an internal Fire Safety Advisor.
Yes. FireReady Australia can act as an external Fire Safety Advisor for eligible Queensland buildings.
Yes. FireReady Australia can support organisations with multiple sites across Queensland.
We can help standardise emergency procedures, training, evacuation diagrams, reporting, and compliance records across multiple locations while still tailoring each site’s documentation to its layout, risks, workforce, and emergency arrangements.
This is particularly useful for organisations with offices, warehouses, retail sites, schools, accommodation facilities, industrial sites, or geographically dispersed operations.
YYou can request a quote by contacting FireReady Australia through our website, email, or phone.
To help us prepare an accurate quote, it is useful to provide:
- Your business or organisation name
- Site address or location
- Type of building or workplace
- Approximate number of staff or participants
- Services required, such as Fire Warden training, General Evacuation and First Response Firefighting training, evacuation diagrams, evacuation exercises, audits, or Fire Safety Advisor support
- Preferred training dates or timeframes
- Whether the site has a Fire Indicator Panel, EWIS, alarm system, or onsite firefighting equipment
Once we understand your requirements, FireReady Australia can provide a tailored quote and recommended approach for your site.